Configuration and Customization: Customize Salesforce to align with the organization's processes and requirements, including creating custom objects, fields, workflows, and validation rules.
User Support: Provide support to Salesforce users by troubleshooting issues, resolving technical problems, and assisting with user training and onboarding.
Data Management: Ensure data integrity by implementing data validation, cleaning, and deduplication processes. Import, export, and update data as needed.
Security and Access Control: Manage user access and permissions, ensuring data security and compliance with company policies.
Reports and Dashboards: Create and maintain reports and dashboards to provide real-time insights into sales and business performance.
Automation: Develop and maintain automation processes using tools like Process Builder, Flow, and Apex triggers to streamline business operations.
Integration: Integrate Salesforce with other applications and systems to facilitate data flow and automation across the organization.
Documentation: Maintain comprehensive documentation of configurations, customizations, and processes for future reference and training.
Training: Train new users and provide ongoing training and support to ensure Salesforce is used effectively.
Stay Updated: Stay current with Salesforce updates, new features, and best practices to recommend and implement improvements.