Client Acquisition:
- Collaborate with the sales team to identify and target potential clients.
- Assist in prospecting, lead generation, and cold calling to expand the client base.
- Prepare presentations, proposals, and pitches to attract new clients.
Client Relationship Management:
- Build and maintain strong relationships with existing clients.
- Respond promptly to client inquiries and provide accurate information about products or services.
- Regularly follow up with clients to ensure their needs are met and identify upsell or cross sell opportunities.
Sales Support:
- Assist in creating and maintaining a sales pipeline.
- Prepare and maintain client records and sales reports.
- Coordinate with internal teams (e.g., marketing, customer support) to ensure smooth client interactions.
Product Knowledge:
- Stay up to date with the company's products or services.
- Provide clients with in depth information about products and their benefits.
Market Research:
- Conduct market research to identify industry trends and competitive offerings.
- Share insights with the sales team to improve sales strategies.
Sales Goals:
- Collaborate with the sales team to achieve individual and team sales targets.
- Monitor progress towards sales goals and take proactive measures to meet or exceed them.
Customer Service:
- Ensure exceptional customer service by addressing client concerns and resolving issues in a timely manner.
- Act as a point of contact for clients and provide ongoing support.
Compliance and Documentation:
- Adhere to all company policies, procedures, and ethical standards.
- Maintain accurate and up to date records of client interactions and transactions.