Bank Manager

Financial Management:

•     Set and meet financial targets for the branch, including deposit and loan growth, fee income, and profitability.
•     Monitor and manage the branch's budget, expenses, and cost control measures.
•     Implement strategies to attract and retain customers, promote banking products, and increase revenue.

Customer Service:

•     Foster a customer centric culture within the branch, ensuring the highest level of customer satisfaction.
•     Address customer inquiries, complaints, and issues promptly and effectively.
•     Identify opportunities to enhance the customer experience and implement improvements.

Staff Management:

•     Recruit, train, and supervise branch staff, including tellers, customer service representatives, and loan officers.
•     Conduct performance evaluations and provide coaching and development opportunities.
•     Create a motivated and productive work environment.

Operations and Compliance:

•     Ensure compliance with all banking regulations, policies, and procedures.
•     Oversee daily branch operations, including cash management, security, and branch audits.
•     Implement risk management strategies to mitigate fraud and operational risks.

Sales and Business Development:

•     Develop and execute strategies to grow the branch's customer base and expand relationships with existing clients.
•     Cross sell banking products and services, such as loans, mortgages, investments, and insurance.
•     Identify opportunities for new business and partnerships within the community.

Reporting and Documentation:

•     Prepare and submit regular reports on branch performance, financial results, and customer feedback.
•     Maintain accurate records and documentation related to transactions, accounts, and compliance matters.