BPO voice

International Voice Process

Employment Type: 
Full Time
Key Skills: 
Education Qualification: 
Job Description: 

Customer Interaction: Engage with customers via telephone or voice-based communication methods in a professional and courteous manner.

Problem Resolution: Listen to customer concerns, analyze issues, and provide timely and effective solutions or assistance. Escalate complex issues to higher-level support when necessary.

Product/Service Knowledge: Maintain a strong understanding of the company's products or services to accurately address customer inquiries and provide relevant information.

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